CORONAVIRUS STATEMENT
& FAQs

Last updated: 21/04/21

CORONAVIRUS FAQs

Q: Can I make a booking for later in the year?
The 2021 & 2022 booking calendar is fully open for reservations.

Q: What if I make a future booking and a new Coronavirus travel restriction comes into force. What will happen to my booking?
A: All future bookings affected by Government mandatory restrictions on travel as a result of Coronavirus, will be subject to the offer of rescheduling, on a like for like basis, of up to 12 months, gift voucher to the value of your booking or a full refund. You can book with confidence knowing your booking and monies will not be lost.

Q: What extra health measures do you have in place to protect me as a guest?
A: We have completed a detailed COVID-19 risk assessment and put in place enhanced cleaning protocols, slight changes to our operational procedures, and social distancing measures, in line with the new Visit Britain industry standard ‘Good to Go’ accreditation, to protect both our guests and our team.

Please read our full booking terms & conditions if you need more information.

We can’t wait to welcome you back!

Lorraine & the team